> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hg.cash/llms.txt
> Use this file to discover all available pages before exploring further.

# Withdrawal wallets

> Verify and sign withdrawal wallets

<h2 id="withdrawal-wallets">
  Verify and sign withdrawal wallets
</h2>

Withdrawals only go to addresses you **register**, **electronically sign**, and that the team **approves**. On-chain “verification” here means **declaring ownership** via a document you sign in the app, not connecting a hardware wallet in the UI.

### Open the wallets area

1. Sign in and open the app.
2. In the sidebar, click **Exchange**.
3. Open the **Wallets de retiro** tab.

### Add a new wallet

1. Click **Nueva wallet**.
2. **Select the network** for USDT (for example Ethereum ERC-20, Tron TRC-20, BSC, Polygon, Arbitrum, Optimism, or Solana). The address format must match the network you choose.
3. **Paste the wallet address** exactly as shown in your external wallet or exchange. The form validates the format for the selected network.
4. Optionally add an **Etiqueta** (label), e.g. “Binance personal,” to recognize the wallet in lists.
5. Click **Continuar a firma**.

### Sign the ownership document

After creating the wallet, you are taken to the signing page:

1. Wait for the embedded signing form to load.
2. Complete the embedded signing flow (review the document and sign as instructed). You may be asked to use the **same email** as your HG.cash account; if the provider rejects your email, support must help.
3. When signing completes, you should see confirmation that the document was received and the wallet is **pending review** (**En revisión**).

If you leave the page before signing, you can return from **Wallets de retiro** and use **Firmar** on any wallet that is **Pendiente de firma**.

### What happens next

| Status (UI)        | Meaning                                                                          |
| ------------------ | -------------------------------------------------------------------------------- |
| Pendiente de firma | You still need to complete signing.                                              |
| En revisión        | Signed; the team is reviewing the wallet.                                        |
| Aprobada           | You may select this wallet when creating a withdrawal.                           |
| Rechazada          | Not usable; follow any communication from support.                               |
| Archivada          | No longer available for new withdrawals (archiving is irreversible from the UI). |

When available, **Documento** opens the audit / signed document link. After approval, the wallet appears when you choose a **wallet de destino (aprobada)** for a withdrawal.