Skip to main content

​
When to reconcile

Use Reconcile when:
  • A payer transferred funds but auto-match did not run (wrong amount, DNI mismatch, timing, or webhook delay)
  • You prefer to manually tie an existing inbound transaction to a pending checkout instead of relying on receipt validation
This is common for Argentina bank transfers. Brazil and Chile usually complete via provider webhooks; reconcile remains available when a pending checkout exists on the same account.

​
Open reconcile

  1. Go to Checkouts (/app/checkouts).
  2. Click Reconcile (top right), or open /app/checkouts/reconcile.

​
Steps

  1. Select checkout — Choose a pending (or awaiting review) checkout from the dropdown. Reference shows checkout ID, amount, and payer document if set.
  2. Review inbound movements — HG.Cash lists inbound transactions on that account from the last 7 days. Columns include amount, payer name, DNI derived from CUIL, and hints (amount match, DNI match / mismatch).
  3. Link — Click Link on the correct row to complete the checkout with that transaction.
Completion uses source manual_approval (same family as validate approve). Webhook checkout.completed is sent when linking succeeds.

​
Tips

  • Prefer movements that match amount and DNI when the payer registered DNI on the checkout.
  • If multiple checkouts could match, create flows that pass explicit accountId and payer document on create to reduce ambiguity.
  • After linking, the checkout leaves the reconcile list; stats on the overview update on refresh.