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Configure your endpoint

In the HG.Cash dashboard, open Settings: If Webhook URL is empty, HG.Cash does not enqueue customer webhook deliveries for movements that rely on the default URL.

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Delivery history in the dashboard

HG.Cash records every HTTP delivery attempt (including automatic retries and manual retries) in Webhook delivery logs.

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Where to open it

The side sheet lists each attempt (Intento #N) with status, timestamp, and HTTP details when available. Select an attempt to see:
  • Delivery status (Entregado, Fallido, Pendiente, Omitido)
  • Target URL
  • Error summary (status, HTTP code, and message for failures)
  • Full JSON payload that was posted
The list refreshes automatically every 30 seconds while the sheet is open.

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Manual retry

On a failed (or any) attempt, use Reintentar entrega to enqueue a new delivery run with the same stored payload. Your endpoint must still be reachable and your webhook must be enabled in Settings. Manual retries do not rewrite past attempt rows; they add a new delivery run in the queue.

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Delivery statuses

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Automatic retries

Failed deliveries are retried by HG.Cash with the policy documented in Receiving webhooks (up to 4 attempts, exponential backoff, 30 s max per attempt). Each retry creates a new row in the delivery history.

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Health monitoring and auto-disable

A daily job runs and analyzes recent delivery outcomes per user with a configured webhook URL.

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Degraded performance email

If at least one delivery failed in the sample but the failure rate is below 100%, HG.Cash sends a warning email describing the failure rate and asking you to check your server and the delivery history in the dashboard.

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Auto-disable and disabled email

If 100% of sampled attempts in the window failed:
  1. HG.Cash sets your webhook to disabled (no further outbound POSTs until you re-enable).
  2. HG.Cash sends a webhook disabled email (once per disable cycle).
  3. New delivery attempts are stored as Omitido until you fix the endpoint and re-enable.

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Re-enable after auto-disable

When your webhook is disabled, Settings shows a banner with recent failed attempts and a Volver a habilitar webhook button. After you fix your endpoint, click it to resume notifications.
Email alerts require email notifications enabled.
  • Receiving webhooks — Payload shapes, HMAC verification, and retry timing.
  • API reference → Webhooks — OpenAPI schemas and example bodies for each event type.